Introduction

The first few times you have to report a problem with a debian installer image not installing can be frustrating as switching to a tty and using ubuntu-bug is not possible in the limited busybox session but this allow for the alternate install for lubuntu on the oldest machines to work. Getting the debug information when this breaks can be frustrating. However, to triage these bugs without logs is really hard to get the developers the info needed.

How to file

With debian-installer ubuntu-bug from a shell will not work. The debian-installer busy box enviorment is quite limited in what commands you can use. Even commands like less are not available. There are a few options available here that work well. 1. Download the debug logs from another computer on the lan. 2. mount a filesystem and attach them after booting into a working system.

Bug tags

Bug tags specific to the package or area should be included here for reporters so they can tag their bug report. It will also be useful for triagers. The Bugs/Tags wiki page should then be modified to include these tags.

Debugging procedure

In depth debugging procedures for this particular package or subsystem. This usually is information about the log files to gather and what to look for in them.

How to Triage

Information that will facilitate the triaging of bugs for this package or subsystem. Remind triagers of the bug tags in use for this particular package.

Stock Reply

A stock reply to be used for initial bug reports basically asking for the stuff in "How to file". The Bugs/Responses page should include this reply.

How to Forward

In the event that the package or subsystem has an upstream bug tracker this section should contain detailed steps to forward a bug to that tracker. Some packages may just link to the general "How to Forward" page for another bug tracker like Gnome's bugzilla or freedesktop.org's bug tracker.

Known bugs

Description of known bug reports that may receive duplicates and how to recognise them. This information should be obtained by looking for bugs tagged as 'metabug'.

Open

Closed

Non-bugs

How to recognise common issues arising from hardware failures, common feature requests and other invalid bugs for this category. Advice how triage them and stock responses.

CategoryBugSquad CategoryDebugging