SeasonOfUsabilityWeek8Notes
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| Heuristic Evaluation | '''User Testing''' |
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| * [H1] Visibility of system status<br> | '''Heuristic Evaluation''' * [H1] Visibility of system status |
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Issues Identified * “Home” state button is potentially unclear, assuming tool opens to available software. Conceptually either available or installed could be the home state. At this level is there even a need for the home button? [H1, H4] * Unclear as to what these are categories of – user must visually explore the left nav to further their understanding of what is being presented. [H6] * Categories may not appear clickable. [H1] * Do available software and installed software have the same right nav pane? If so, this will likely introduce confusion. In the case of installed software, it will require navigating through categories, when it would be simpler as a list view. [H7] * Lower left white space is unused, which adds to minimalist design but may be repurposed to handle non-vital content that would otherwise be adding complexity to right pane. [H7, H8] * Top-level category page should not scroll if possible. [H6] * # of packages is not highly visible and is not associated with relevant elements of the UI (the categories). [H2, H4] * Packages is jargony. [H2] * Icons may not be appropriate for the “available software” and “installed software” menu items, as they may not be universally understood for these functions. [H2, H5] * File/edit/view/help menu bar seems overcomplicated and unnecessary for this system. [H8] * “Most popular” pane should be limited so it does not scroll, scrolling in two panes adds unnecessary effort. [H7] * “Most popular” text should be more detailed, i.e. – most popular in games software. [H5, H6] * List of software should have its own header to clarify what is being presented. [H1] * Forward/back buttons may be useful as breadcrumbs may not be inline enough to facilitate easy back and forth browsing. [H3, H7] * Detail page might have a better way of communicating canonical supported or not beyond simply text that would likely be ignored - green light, yellow, red? Along with text? [H5] * Install button should show state when clicking, changing to in-progress or installed with uninstall button. [H1, H3] * In progress - relationship between downloading and waiting items may not be clear to users as it requires and understanding of how packages relate to each other. [H2] * Pause all and resume all may not make sense if they cannot all be downloading at the same time. In that case, only a stop/start downloading button (that changes label based on state) is required. [H4] |
- With updated prototypes from Matthew (July 21 versions)
- Testing with more users - need to synthesize and post results
- Heuristic evaluation results
User Testing
Heuristic Evaluation
- [H1] Visibility of system status
- [H2] Match between system and the real world
- [H3] User control and freedom
- [H4] Consistency and standards
- [H5] Error prevention
- [H6] Recognition rather than recall
- [H7] Flexibility and efficiency of use
- [H8] Aesthetic and minimalist design
- [H9] Help users recognize, diagnose, and recover from errors
- [H10] Help and documentation
Issues Identified
- “Home” state button is potentially unclear, assuming tool opens to available software. Conceptually either available or installed could be the home state. At this level is there even a need for the home button? [H1, H4]
- Unclear as to what these are categories of – user must visually explore the left nav to further their understanding of what is being presented. [H6]
- Categories may not appear clickable. [H1]
- Do available software and installed software have the same right nav pane? If so, this will likely introduce confusion. In the case of installed software, it will require navigating through categories, when it would be simpler as a list view. [H7]
- Lower left white space is unused, which adds to minimalist design but may be repurposed to handle non-vital content that would otherwise be adding complexity to right pane. [H7, H8]
- Top-level category page should not scroll if possible. [H6]
- # of packages is not highly visible and is not associated with relevant elements of the UI (the categories). [H2, H4]
- Packages is jargony. [H2]
- Icons may not be appropriate for the “available software” and “installed software” menu items, as they may not be universally understood for these functions. [H2, H5]
- File/edit/view/help menu bar seems overcomplicated and unnecessary for this system. [H8]
- “Most popular” pane should be limited so it does not scroll, scrolling in two panes adds unnecessary effort. [H7]
- “Most popular” text should be more detailed, i.e. – most popular in games software. [H5, H6]
- List of software should have its own header to clarify what is being presented. [H1]
- Forward/back buttons may be useful as breadcrumbs may not be inline enough to facilitate easy back and forth browsing. [H3, H7]
- Detail page might have a better way of communicating canonical supported or not beyond simply text that would likely be ignored - green light, yellow, red? Along with text? [H5]
- Install button should show state when clicking, changing to in-progress or installed with uninstall button. [H1, H3]
- In progress - relationship between downloading and waiting items may not be clear to users as it requires and understanding of how packages relate to each other. [H2]
- Pause all and resume all may not make sense if they cannot all be downloading at the same time. In that case, only a stop/start downloading button (that changes label based on state) is required. [H4]
SeasonOfUsabilityWeek8Notes (last edited 2009-08-10 14:41:23 by pool-70-20-204-38)