My purchase/install failed. How can I get more detail about the error?

If you would like to get more information about exactly what failed during a purchase or installation, or if you would like to provide more details for a bug report or support ticket, please do the following:

• Run Software Center.
• Attempt to install the failing package in Software Center. Write down each action you take during this process, so there will be enough information to duplicate your steps exactly.
• As soon as the install fails, quit from Software Center.

• Create a bug or support request with a description of what you were trying to do, the details of each step you took, what you expected to happen, and what happened instead.

• Attach ~/.cache/software-center/software-center.log to your bug report or support request.

• Attach a copy of your receipt(s) or purchase history to your bug or support request.

This should provide plenty of detail for a developer to diagnose and fix the issue.