MicroInsuranceAcademy
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| IN PROGRESS |
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| This template would help in collecting infos on existing experiences, bla bla bla | Out transition to FLOSS is under-way. = Started Projects = * CiviCRM - Moving to from proprietary contact system (hosted externally) * dotProject - Moving to from Excel spreadsheets (hosted externally) == Ubuntu == Currently rolling out to pilot/new users (we are expanding right now). '''How we deployed/customized''' Each time we want to make a new LiveCD version, using Ubuntu Customization Kit (UCK) * Run UCK and do simple language removal, tell it to prompt for manual customizations * Copy over customize script and MIA-custom.deb * Run customize script (which customize just the installed software and install MIA-custom.deb) * MIA-custom.deb - Adds our customization, including specific fonts, customized gconf values, proxy values, Desktop icons, openoffice templates, smb.conf, etc. Installed manually in Ubuntu Customization Kit More when I blog about MIA-custom.deb. '''Issues / Bugs''' * Virtual desktops cause users to "lose" applications * Desktop becomes cluttered with network drives (can turn off in gconf) * Need more space in Fast User Switcher Applet, users can easily try to click the applet instead of an X to close a program and then they will likely end up switching users * Thunderbird drag and drop fails https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/151162 == OpenOffice.org == We have deployed OpenOffice in parallel with MSO. Blogged (http://gquigs.blogspot.com/2009/06/going-to-openoffice-step-1-unfreezing.html) '''How We Deployed (on Windows)''' Used an extension to preload templates, had to manually set them to be the default though. Deployed 3.1.0. '''Bugs holding us back''' http://qa.openoffice.org/issues/show_bug.cgi?id=75498 Spellcheck issues (to be investigated more) - on both Ubuntu and Windows, but might be different underlying cause '''Suggestions (for OpenOffice)''' * Preload landscape as a page style (workaround for windows, put it in your template) * Let the mail merge use the default mail client (not do it directly) '''Next Steps''' * Survey partners on their office suites/ODF support possibilities. (IN PROGRESS) * Update Templates = Future Projects = * Claims Management System for health insurance * GIS system * "Virtual Library" |
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| '''Summary''' ''(100 words approx.) This should just be a brief overview covering the challenges faced by the NGO before deploying Ubuntu, what the Ubuntu solution consists of and how it works, then the amazing benefits.'' | '''Summary''' ''(100 words approx.) |
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| '''Challenge or situation''' ''(250 words approx.) This should probably include an opening paragraph that provides a general context. It should start with the kinds of issues NGOs generally have to deal with. Then it should focus on the specific problems or requirements the NGO you're interviewing had.'' | '''Challenge or situation''' ''(250 words approx.) |
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| '''Solution''' ''(250 words approx.) This should just outline the Ubuntu solution. How the new IT environment fits together, how users use it and how sys admins manage it. Here we should focus on the architectural part of the solutions and where Ubuntu has been used: servers, clients, other devices or a combination.'' | '''Solution''' ''(250 words approx.) |
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| '''Benefits – with subheadings''' ''(400 words approx.) I tend to break my benefits up under subheadings. Each benefit should hopefully have one paragraph talking about how much time or money has been saved and one paragraph with a supporting quote.'' | '''Benefits – with subheadings''' ''(400 words approx.) |
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| Training community-based micro health insurance schemes in insurance domain knowledge. |
Next Meeting: TBD in #ubuntu-ngo on irc.freenode.net |
IN PROGRESS
Introduction
Out transition to FLOSS is under-way.
Started Projects
- CiviCRM - Moving to from proprietary contact system (hosted externally)
- dotProject - Moving to from Excel spreadsheets (hosted externally)
Ubuntu
Currently rolling out to pilot/new users (we are expanding right now).
How we deployed/customized
Each time we want to make a new LiveCD version, using Ubuntu Customization Kit (UCK)
- Run UCK and do simple language removal, tell it to prompt for manual customizations
- Copy over customize script and MIA-custom.deb
- Run customize script (which customize just the installed software and install MIA-custom.deb)
- MIA-custom.deb - Adds our customization, including specific fonts, customized gconf values, proxy values, Desktop icons, openoffice templates, smb.conf, etc. Installed manually in Ubuntu Customization Kit
More when I blog about MIA-custom.deb.
Issues / Bugs
- Virtual desktops cause users to "lose" applications
- Desktop becomes cluttered with network drives (can turn off in gconf)
- Need more space in Fast User Switcher Applet, users can easily try to click the applet instead of an X to close a program and then they will likely end up switching users
Thunderbird drag and drop fails https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/151162
OpenOffice.org
We have deployed OpenOffice in parallel with MSO. Blogged (http://gquigs.blogspot.com/2009/06/going-to-openoffice-step-1-unfreezing.html)
How We Deployed (on Windows)
Used an extension to preload templates, had to manually set them to be the default though. Deployed 3.1.0.
Bugs holding us back
http://qa.openoffice.org/issues/show_bug.cgi?id=75498 Spellcheck issues (to be investigated more) - on both Ubuntu and Windows, but might be different underlying cause
Suggestions (for OpenOffice)
- Preload landscape as a page style (workaround for windows, put it in your template)
- Let the mail merge use the default mail client (not do it directly)
Next Steps
- Survey partners on their office suites/ODF support possibilities. (IN PROGRESS)
- Update Templates
Future Projects
- Claims Management System for health insurance
- GIS system
- "Virtual Library"
General Case Study Guidelines
Summary (100 words approx.) Challenge or situation
Solution (250 words approx.) Benefits – with subheadings
Interview Questions
- What is the mission of your organisation?
Training community-based micro health insurance schemes in insurance domain knowledge.
- Can you give us a few examples of what you have done? Maybe you have some pictures you can share?
Other Software
- Did you also use other linux distros?
- Did you also use proprietary software?
- In this case, what feature do you think is missing in Ubuntu that forced you to choose proprietary software?
Suggestions
- What do you suggest should be done in Ubuntu to better match your needs?
- What would you like to see improved in Ubuntu resources like documentation?
Experiences
- What is the biggest difficulty you encountered with Ubuntu?
- and what do you think is the best trick you learned along the way?
- What would you suggest to our readers that are interested in an initiative like yours?
- How can interested readers help your organisation?
Photos and stories
- Collect few photos of the initiative
- Ask if there's particular anecdotes, good or funny stories, best lessons that reporter would like to tell to the world.
Case Study Template
Name of reporter:
Name of NGO:
Location (city, country):
Web Links:
Other Software
Suggestions
Experiences
Photos and stories
NGO/CaseStudy/MicroInsuranceAcademy (last edited 2009-08-27 10:31:17 by ABTS-North-Dynamic-217)