Introduction

Follow the steps below if your mouse is not detected by Ubuntu, Xubuntu or Kubuntu.

Debugging procedure

General

1. Mention the version and flavour (Ubuntu, Kubuntu, Xubuntu) of Ubuntu your are using in the bug report.
2. Open a terminal/console and enter the following command:

   • $ uname -a

3. Mention the output of the above command into the bug report.
4. Attach /etc/X11/xorg.conf to the bug report.

USB mice

1. Unplug you USB mouse and enter the following command in a terminal/console:

   • $ tail -f /var/log/messages | tee messages.txt

2. Now plug in your USB mouse, you should see some messages appearing.
3. Press Ctrl-C to stop the logging and attach messages.txt to the bug report.
4. Enter the following command in a terminal/console:

   • $ sudo lsusb -v > lsusb-v.txt

5. Attach lsusb-v.txt to the bug report.

Known bugs

Description of known issues, how to recognise them and stock responses/actions.

Open

Closed

Also see

• DebuggingProcedures

CategoryBugSquad