Introduction

Follow the steps below if your mouse is not detected by Ubuntu, Xubuntu or Kubuntu.

There are 3 types of mice in common use. Serial port mouse, PS/2 mice and USB mice. An important step is to identify the type of connection your mouse has.

Identifying the connection type of your mouse

A serial port mouse uses a connector in the shape of a D with 9 or 25 pins, the mouse connector is female (has holes) while your computer connection is male (has pins).

PS/2 mice have small round connectors with 6 pins, the mouse connector is male (has pins) while your computer connection is female (has holes). In most cases the connector has a green color.

USB mice have connectors in the form of a rectangle that fit in one of your computer's USB ports.

Debugging procedure

General

1. Mention the version and flavour (Ubuntu, Kubuntu, Xubuntu) of Ubuntu your are using in the bug report.
2. Open a terminal/console and enter the following command:

   • $ uname -a

3. Mention the output of the above command into the bug report.
4. Attach /etc/X11/xorg.conf to the bug report.

USB mice

1. Unplug you USB mouse and enter the following command in a terminal/console:

   • $ tail -f /var/log/messages | tee messages.txt

2. Now plug in your USB mouse, you should see some messages appearing.
3. Press Ctrl-C to stop the logging and attach messages.txt to the bug report.
4. Enter the following command in a terminal/console:

   • $ sudo lsusb > lsusb.txt

5. Attach lsusb-v.txt to the bug report.

Known bugs

Description of known issues, how to recognise them and stock responses/actions.

Open

Closed

Also see

• DebuggingProcedures

CategoryBugSquad