DebuggingHardwareDetection

Differences between revisions 23 and 24
Revision 23 as of 2012-10-21 00:37:15
Size: 1690
Editor: penalvch
Comment: Added ## comments how this article is obsolete
Revision 24 as of 2012-10-21 04:10:21
Size: 1201
Editor: penalvch
Comment: 1) lsusb -> lsusb -v. 2) RM'd request for lspci -vvnn, dmesg, and cat proc/version_signature as redudant. See ## wiki comments.
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## 20121020 https://launchpad.net/~penalvch This article is obsolete. Now that we are in the apport era, when one files an bug against the linux package via ubuntu-bug linux, a requirement as per https://wiki.ubuntu.com/Bugs/Responses#Missing_Apport_Information all of the information, the information requested in this article is filed:
## BootDmesg.txt
## CurrentDmesg.txt
## Lspci.txt
## Lsusb.txt
## As well as other helpful attachments:
## AlsaInfo.txt
## CRDA.txt
## Dependencies.txt
## IwConfig.txt
## ProcCpuinfo.txt
## ProcInterrupts.txt
## ProcModules.txt
## PulseList.txt
## UdevDb.txt
## UdevLog.txt
## WifiSyslog.txt
## 20121021 https://launchpad.net/~penalvch Now that we are in the apport era, when one files a bug using it against the linux package via ubuntu-bug linux, a requirement as per https://wiki.ubuntu.com/Bugs/Responses#Missing_Apport_Information , the following attachments (that requesting is redundant) are automatically attached to the bug report:
## BootDmesg.txt -> dmesg, gives very similar info as uname -a, and gives exactly same as cat
## CurrentDmesg.txt -> dmesg
## Lspci.txt -> lspci ---vvnn
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= Reporting a bug = == Reporting a bug ==
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When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the '''linux''' kernel source package.

Also, all reports should contain the following information. Please be sure to '''attach''' these files to the bug report.

 * uname -a > uname-a.log
 * cat /proc/version_signature > proc_version_signature.log
 * sudo lspci -vvnn > lspci-vvnn.log (those are 2 v's not a w)
 * dmesg > dmesg.log

If the system is not correctly detecting a USB device, also '''attach''' the output of:

 * lsusb > lsusb.log
 * When reporting a problem with hardware detection, you should report the bug against the [[https://launchpad.net/ubuntu/+source/linux|linux]] kernel package.
 * If the system is not correctly detecting a USB device, also '''attach''' the output of:
  * lsusb -v > lsusb-v.log

Debugging Central

This page is part of the debugging series — pages with debugging details for a variety of Ubuntu packages.

Debugging procedure

Reporting a bug

  • When reporting a problem with hardware detection, you should report the bug against the linux kernel package.

  • If the system is not correctly detecting a USB device, also attach the output of:

    • lsusb -v > lsusb-v.log


CategoryBugSquad CategoryDebugging

DebuggingHardwareDetection (last edited 2012-10-21 04:10:21 by penalvch)