DebuggingHardwareDetection

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= Debugging procedure =
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When reporting a problem with hardware detection, please paste this text below into a terminal and press Enter. Make sure that it is all on a single line. Unless you are running from the live CD, you will be asked for your password. When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the '''linux''' kernel source package.
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 uname -a > uname-a.log; sudo lspci -vvnn > lspci-vvnn.log; sudo lspci -vv > lspci-vv.log; dmesg > dmesg.log; cat /proc/version > proc_version.log; cat /proc/version_signature > proc_version_signature.log Also, all reports should contain the following information. Please be sure to '''attach''' these files to the bug report.
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This will place the files ''uname-a.log'', ''lspci-vvnn.log'', ''lspci-vv.log'', ''dmesg.log'', ''proc_version.log'' and ''proc_version_signature.log'' in your home directory, please add them to your bug report.  * uname -a > uname-a.log
 * cat /proc/version_signature > proc_version_signature.log
 * sudo lspci -vvnn > lspci-vvnn.log
 * dmesg > dmesg.log
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= Debugging procedure = If the system is not correctly detecting a USB device, also '''attach''' the output of:
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= Known bugs =

Description of known issues, how to recognise them and stock responses/actions.

'''Open'''
||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' ||
|| TBD. || TBD. || TBD. ||

'''Closed'''
||<rowbgcolor="#eeeeee"> '''Bug#''' || '''Description''' || '''Action''' ||
|| TBD. || TBD. || TBD. ||

= Non-bugs =

TBD.		  * lsusb > lsusb.log

Debugging procedure

Reporting a bug

When reporting a problem with hardware detection, you should report the bug against the kernel. Beginning with the Hardy release, all kernel bugs should be reported against the linux kernel source package.

Also, all reports should contain the following information. Please be sure to attach these files to the bug report.

  • uname -a > uname-a.log

  • cat /proc/version_signature > proc_version_signature.log

  • sudo lspci -vvnn > lspci-vvnn.log

  • dmesg > dmesg.log

If the system is not correctly detecting a USB device, also attach the output of:

  • lsusb > lsusb.log

Also see:

CategoryBugSquad

DebuggingHardwareDetection (last edited 2012-10-21 04:10:21 by penalvch)