How to file

Please fill all your bugs using "ubuntu-bug banshee" or from banshee menu.

Debugging procedure

1. Debugging Banshee from a terminal, please run "banshee --debug" and attach all output information

2. Debugging latest release from daily ppa repository, url is at https://launchpad.net/~banshee-team/+archive/banshee-daily

3. Hardware not detected and further information at http://live.gnome.org/Banshee/LibgpodTransition or http://banshee.fm/support/faq/

How to Triage

Information that will facilitate the triaging of bugs for this package or subsystem. Remind triagers of the bug tags in use for this particular package.

Stock Reply

In case report doesn't have banshee log file or the user were not using apport

1) Please could you run in a terminal "banshee --debug" and attach all the output information as a separated file (while you are trying to reproduce this issue)? 2) Attach "~/.config/banshee-1/log" file into his report

How to Forward

You must file a new report at Gnome Bugzilla for product = "Banshee" or click on https://bugzilla.gnome.org/enter_bug.cgi?product=banshee to jump directly

Known bugs

Common Issues

Workarounds

Database Corrupted if your logfile has texts like: "Sqlite error 11: database disk image is malformed"

run in a terminal:

$ cd ~/.config/banshee-1 $ sqlite3 banshee.db ".dump" > dump $ mv banshee.db banshee.db.backup $ cat dump | sqlite3 banshee.db

CategoryBugSquad CategoryDebugging