DebuggingBanshee

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 3. Hardware not detected and further information at http://live.gnome.org/Banshee/LibgpodTransition  3. Hardware not detected and further information at http://live.gnome.org/Banshee/LibgpodTransition or http://banshee.fm/support/faq/
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A stock reply to be used for initial bug reports basically asking for the stuff in "How to file". The Bugs/Responses page should include this reply. In case report doesn't have banshee log file or the user were not using apport

1) Please could you run in a terminal "banshee --debug" and attach all the output information as a separated file (while you are trying to reproduce this issue)?
2) Attach "~/.config/banshee-1/log" file into his report
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In the event that the package or subsystem has an upstream bug tracker this section should contain detailed steps to forward a bug to that tracker. Some packages may just link to the general "How to Forward" page for another bug tracker like Gnome's bugzilla or freedesktop.org's bug tracker. You must file a new report at Gnome Bugzilla for product = "Banshee" or click on https://bugzilla.gnome.org/enter_bug.cgi?product=banshee to jump directly
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Description of known bug reports that may receive duplicates and how to recognise them. This information should be obtained by looking for bugs tagged as 'metabug'. '''Common Issues'''
||<rowbgcolor="#eeeeee"> '''Bug''' || '''Subject''' || '''Symptom''' ||
|| [[https://bugs.launchpad.net/ubuntu/+source/banshee/+bug/781824|781824]] || Pressing on the "Subscribe" button to download my purchased music didn't work || Banshee U1-extension problem ||
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'''Open'''
||<rowbgcolor="#eeeeee"> '''Bug''' || '''Subject''' || '''Symptom''' ||
|| [[https://launchpad.net/bugs/8896|8896]] || The subject from LP || This bug can be identified by ... ||
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'''Closed'''
||<rowbgcolor="#eeeeee"> '''Bug''' || '''Subject''' || '''Symptom''' ||
|| [[https://launchpad.net/bugs/8896|8896]] || The subject from LP || This bug can be identified by ... ||
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= Non-bugs = = Workarounds =
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How to recognise common issues arising from hardware failures, common feature requests and other invalid bugs for this category. Advice how triage them and stock responses. '''Database Corrupted'''
if your logfile has texts like: "Sqlite error 11: database disk image is malformed"


run in a terminal:

$ cd ~/.config/banshee-1
$ sqlite3 banshee.db ".dump" > dump
$ mv banshee.db banshee.db.backup
$ cat dump | sqlite3 banshee.db

Debugging Central

This page is part of the debugging series — pages with debugging details for a variety of Ubuntu packages.

How to file

Please fill all your bugs using "ubuntu-bug banshee" or from banshee menu.

Debugging procedure

  1. Debugging Banshee from a terminal, please run "banshee --debug" and attach all output information
  2. Debugging latest release from daily ppa repository, url is at https://launchpad.net/~banshee-team/+archive/banshee-daily

  3. Hardware not detected and further information at http://live.gnome.org/Banshee/LibgpodTransition or http://banshee.fm/support/faq/

How to Triage

Information that will facilitate the triaging of bugs for this package or subsystem. Remind triagers of the bug tags in use for this particular package.

Stock Reply

In case report doesn't have banshee log file or the user were not using apport

1) Please could you run in a terminal "banshee --debug" and attach all the output information as a separated file (while you are trying to reproduce this issue)? 2) Attach "~/.config/banshee-1/log" file into his report

How to Forward

You must file a new report at Gnome Bugzilla for product = "Banshee" or click on https://bugzilla.gnome.org/enter_bug.cgi?product=banshee to jump directly

Known bugs

Common Issues

Bug

Subject

Symptom

781824

Pressing on the "Subscribe" button to download my purchased music didn't work

Banshee U1-extension problem

Workarounds

Database Corrupted if your logfile has texts like: "Sqlite error 11: database disk image is malformed"

run in a terminal:

$ cd ~/.config/banshee-1 $ sqlite3 banshee.db ".dump" > dump $ mv banshee.db banshee.db.backup $ cat dump | sqlite3 banshee.db


CategoryBugSquad CategoryDebugging

DebuggingBanshee (last edited 2013-02-25 00:42:36 by c-76-25-23-72)