DebuggingACPI

Revision 9 as of 2007-02-20 17:31:10

Clear message

ACPI support is tough to get right, so we expect to frequently see problems there. When debugging ACPI problems, ask for the following information:

  • Ask them if their BIOS is up to date.
  • Output of 'uname -a'
  • Output of 'sudo lspci -vv'
  • Output of 'sudo lspci -vvn'
  • Output of 'sudo dmidecode'
  • Ask the user to try to hibernate/suspend and then restart the system and attach /var/log/kern.log.0

Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17.

CategoryBugSquad