DebuggingACPI

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Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17. Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17 and for Feisty it is linux-source-2.6.20.

ACPI support is tough to get right, so we expect to frequently see problems there. When debugging ACPI problems, ask for the following information:

  • Ask them if their BIOS is up to date.
  • Output of 'uname -a'
  • Output of 'sudo lspci -vv'
  • Output of 'sudo lspci -vvn'
  • Output of 'sudo dmidecode'
  • Ask the user to try to hibernate/suspend and then restart the system and attach /var/log/kern.log.0

Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17 and for Feisty it is linux-source-2.6.20.

CategoryBugSquad

DebuggingACPI (last edited 2011-03-03 18:36:15 by c-98-246-63-231)