DebuggingACPI

Differences between revisions 8 and 10 (spanning 2 versions)
⇤ ← Revision 8 as of 2007-02-19 23:40:44 →
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Editor: 199-29-246-201
Comment: [ADD] Update BIOS, many problems is BUGS BIOS.
← Revision 10 as of 2007-02-22 01:23:36 → ⇥
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Editor: c-24-21-235-175
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 * Pliss update you BIOS.  * Ask them if their BIOS is up to date.
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Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17. Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17 and for Feisty it is linux-source-2.6.20.

ACPI support is tough to get right, so we expect to frequently see problems there. When debugging ACPI problems, ask for the following information:

  • Ask them if their BIOS is up to date.
  • Output of 'uname -a'
  • Output of 'sudo lspci -vv'
  • Output of 'sudo lspci -vvn'
  • Output of 'sudo dmidecode'
  • Ask the user to try to hibernate/suspend and then restart the system and attach /var/log/kern.log.0

Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17 and for Feisty it is linux-source-2.6.20.

CategoryBugSquad

DebuggingACPI (last edited 2011-03-03 18:36:15 by c-98-246-63-231)