DebuggingACPI
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| * Ask them if their BIOS is up to date. | |
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| Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17. Here's a standard response to use: ||<tablestyle="background-color: #eee"> Thanks for reporting this bug. To make any progress with it, some more information will be needed. Please add (by commenting on the bug) to the bug report the output of the following commands: 'uname -a' 'sudo lspci -vvn' 'sudo dmidecode'. It would also be helpful if you could try to hibernate/suspend and after that fails, restart your system and attach /var/log/kern.log.0 as well. Thanks again for your contribution. || |
Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17 and for Feisty it is linux-source-2.6.20. |
ACPI support is tough to get right, so we expect to frequently see problems there. When debugging ACPI problems, ask for the following information:
- Ask them if their BIOS is up to date.
- Output of 'uname -a'
- Output of 'sudo lspci -vv'
- Output of 'sudo lspci -vvn'
- Output of 'sudo dmidecode'
- Ask the user to try to hibernate/suspend and then restart the system and attach /var/log/kern.log.0
Such bugs should be against linux-source-# where number is the specific kernel version. For example, the correct package in Malone for Edgy is linux-source-2.6.17 and for Feisty it is linux-source-2.6.20.
DebuggingACPI (last edited 2011-03-03 18:36:15 by c-98-246-63-231)