Responses
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| Thanks for your comment. The changes your ask for require more discussion and should rather be done on an appropriate mailing list or forum. ubuntu-devel@lists.ubuntu.com or http://www.ubuntulinux.org/community/forums/document_view might be a good start. |
Thanks for your comment. The changes your ask for require more discussion and should rather be done on an appropriate mailing list or forum. http://www.ubuntulinux.org/community/forums/document_view might be a good start. |
Standard Responses
The following standard responses can be used when replying to bug reports:
If the bug is not described well
Thanks for taking the time to report this bug. Unfortunately, we are not able to fix and find the bug because your description of the bug didn't have enough information in it. You may find it helpful to read "How to report bugs effectively", http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
Debugging procedures for certain types of problems can be found at http://wiki.ubuntu.com/DebuggingProcedures
If the bug is in an obsolete version of the application
Thanks for the bug report. However, the version you are using is no longer maintained.
Please upgrade to the most recent version, and open a new bug if the problem persists.
If the bug is a duplicate
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs which you find.
OR
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but the maintainers do need more information to fix the bug. Could you please answer the questions which are in the other report?
If the bug report needs to go upstream
Thanks for your bug report. This particular bug has been filed with the developers of the software. You can track this and make comments here:
If it is a Universe Bug posted in Bugzilla
Thanks for your bug report. However, <package name> is a part of the 'universe' component, so its bugs are not currently tracked in this system. Bugs for these packages should be reported to Malone: https://launchpad.ubuntu.com/malone/distros/ubuntu
For more information about universe packages, contact the MOTU team: https://wiki.ubuntu.com/MOTU
If people are not respecting the Code of Conduct
Thanks for your bug report. To maintain a respectful atmosphere, please be sure to follow http://www.ubuntulinux.org/community/conduct/document_view - conversations in bugs are done by humans, so please bear this in mind.
If the bug is a feature request
Thanks for your report. Your idea might get more attention and have the possibility of being implemented if you would submit a specification for this. You should first check whether it already exists at the Ubuntu specs page (https://launchpad.net/distros/ubuntu/+specs)in Launchpad. If that is the case, feel free to contact the drafter of that spec about your comments/suggestions. Otherwise you can start writing a spec following the steps described in https://wiki.ubuntu.com/FeatureSpecifications.
If the bug is a support request
Thanks for your comments. This does not appear to be bug related. We appreciate the difficulties you are facing, however it might make more sense to raise your question at http://launchpad.net/support - I will the close the bug here and thank you and taking care.
If the bug is a suggestion for changing defaults
Thanks for your comment. The changes your ask for require more discussion and should rather be done on an appropriate mailing list or forum. http://www.ubuntulinux.org/community/forums/document_view might be a good start.
Links
Other projects have standard responses as well:
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Bugs/Responses (last edited 2025-09-18 13:12:42 by sally-makin)