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| == Need Steps to Recreate Bug == ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Also, please answer these questions:[[BR]][[BR]]* Is this crash reproducible?[[BR]]* If so, what specific steps should we take to recreate this bug?[[BR]][[BR]]This will greatly aid us in tracking down your problem and resolving this bug.|| |
== Missing Steps to Recreate Bug == ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Also, please answer these questions:[[BR]][[BR]]* Is this reproducible?[[BR]]* If so, what specific steps should we take to recreate this bug?[[BR]][[BR]]This will greatly aid us in tracking down your problem and resolving this bug.|| == Package or domain specific questions == The following packages or type of bugs require the specific debugging information: |
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| ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.[[BR]][[BR]]Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team: [[BR]]1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.[[BR]]2. Please run the command "dmesg > dmesg.log" and attach the resulting file "dmesg.log" to this bug report. [[BR]]3. Please run the command "lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.[[BR]][[BR]]For your reference, the full description of procedures for kernel-related bug reports is available at http://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance! || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.[[BR]][[BR]]Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team: [[BR]]1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.[[BR]]2. Please run the command "dmesg > dmesg.log" and attach the resulting file "dmesg.log" to this bug report. [[BR]]3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.[[BR]][[BR]]For your reference, the full description of procedures for kernel-related bug reports is available at http://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance! || |
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| ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested from https://wiki.ubuntu.com/DebuggingACPI as separate attachments.|| | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested at https://wiki.ubuntu.com/DebuggingACPI as separate attachments.|| |
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| ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested from https://wiki.ubuntu.com/DebuggingRemovableDevices as separate attachments.|| | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested at https://wiki.ubuntu.com/DebuggingRemovableDevices as separate attachments.|| |
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| ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested from https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments.|| | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested at https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments.|| |
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| ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested from https://help.ubuntu.com/community/DebuggingUSBStorage as separate attachments.|| | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested at https://help.ubuntu.com/community/DebuggingUSBStorage as separate attachments.|| |
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| ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested from https://help.ubuntu.com/community/DebuggingXAutoconfiguration as separate attachments.|| | ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested at https://help.ubuntu.com/community/DebuggingXAutoconfiguration as separate attachments.|| |
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| ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested from https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments.|| | ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.[[BR]][[BR]]Please include the information requested at https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments.|| |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in PKGNAME.|| | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in PKGNAME.|| |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is missing. Could you please upload (as an attachment) the crash report that you received? It will be found in '/var/crash/'. This will allow us to better troubleshoot your bug. Thanks in advance.|| | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is missing. Could you please upload (as an attachment) the crash report that you received? It will be found in '/var/crash/'. This will allow us to better troubleshoot your bug. Thanks in advance.|| |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug NUMBER and is being marked as such. Please look at the other bug report to see if there is any information missing that you can add or to see if there is a work around. Feel free to continue to report any other bugs you may find. || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug NUMBER and is being marked as such. Please look at the other bug report to see if there is any information missing that you can add or to see if there is a work around. Feel free to continue to report any other bugs you may find. || |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. However, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. However, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. || |
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| == About an obsolete version of the software (old bug) == ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. However, since this bug has not been dealt with for a long time and the information has become much less useful. Please upgrade to the most recent version and let us know if you are still having this issue. || |
##== About an obsolete version of the software (old bug) == ## bdmurray - Could somebody tell me the use case this response? ##||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. However, since this bug has not been dealt with for a long time and the information has become much less useful. Please upgrade to the most recent version and let us know if you are still having this issue. || |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem. || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem. || |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a valgrind log following the instructions at https://wiki.ubuntu.com/Valgrind and attach the file to the bug report. This will greatly help us in tracking down your problem. || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a valgrind log following the instructions at https://wiki.ubuntu.com/Valgrind and attach the file to the bug report. This will greatly help us in tracking down your problem. || |
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| ||<tablestyle="background-color: #eee"> Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: || | ||<tablestyle="background-color: #eee"> Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: || |
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| ||<tablestyle="background-color: #eee">Thanks for taking the time to report this bug and helping to make Ubuntu better. However, this compiz package is not from the official Ubuntu repositories, and as such is not supported here. Please report this bug upstream at https://bugs.freedesktop.org/enter_bug.cgi?product=xorg . Thanks! || | ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. However, this compiz package is not from the official Ubuntu repositories, and as such is not supported here. Please report this bug upstream at https://bugs.freedesktop.org/enter_bug.cgi?product=xorg . Thanks! || |
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| Occasionally, bug reporters will report a bug about a version of a package not provided by Ubuntu or even about software not provided by Ubuntu. In which case we can not help them and the bug should be set to '''Invalid'''. | Occasionally, bug reporters will report a bug about a version of a package not provided by Ubuntu or less often about software not provided by Ubuntu. In which case we can not help them and the bug should be set to '''Invalid'''. |
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| ||<tablestyle="background-color: #eee">Thanks for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks! [[BR]][[BR]]If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:[[BR]][[BR]]1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories[[BR]]2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories|| | ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks! [[BR]][[BR]]If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:[[BR]][[BR]]1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories[[BR]]2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories|| |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - the Gutsy Gibbon.[[BR]][[BR]] If you need a fix for the bug in previous versions of Ubuntu, please follow the instructions for "How to request new packages" at https://help.ubuntu.com/community/UbuntuBackports#request-new-packages || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - the Gutsy Gibbon.[[BR]][[BR]] If you need a fix for the bug in previous versions of Ubuntu, please follow the instructions for "How to request new packages" at https://help.ubuntu.com/community/UbuntuBackports#request-new-packages || |
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| ||<tablestyle="background-color: #eee"> Thanks for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - the Gutsy Gibbon. It won't be fixed in previous versions of Ubuntu because the bug doesn't fit requirements for backporting. See https://help.ubuntu.com/community/UbuntuBackports for more information. || | ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - the Gutsy Gibbon. It won't be fixed in previous versions of Ubuntu because the bug doesn't fit requirements for backporting. See https://help.ubuntu.com/community/UbuntuBackports for more information. || |
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| ||<tablestyle="background-color: #eee"> Thanks for your bug report. To maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind. || | ||<tablestyle="background-color: #eee"> Thank you for your bug report. To maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind. || |
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| == A non-trivial feature request == | ##== A non-trivial feature request == ## Commenting out per cjwatson need a good idea for a replacement though ## Specifications are just cluttering up with stuff now which is not best ##For work that needs planning: |
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| For work that needs planning: ||<tablestyle="background-color: #eee"> Thanks for your report. Your idea might get more attention and have the possibility of being implemented if you submit a specification for it. First check whether the idea is already registered https://launchpad.net/ubuntu/+specs, and if so, contact the specification's drafter about your ideas. Otherwise, you can start writing a spec yourself. https://wiki.ubuntu.com/FeatureSpecifications || |
##||<tablestyle="background-color: #eee"> Thank you for your report. Your idea might get more attention and have the possibility of being implemented if you submit a specification for it. First check whether the idea is already registered https://launchpad.net/ubuntu/+specs, and if so, contact the specification's drafter about your ideas. Otherwise, you can start writing a spec yourself. https://wiki.ubuntu.com/FeatureSpecifications || |
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| ||<tablestyle="background-color: #eee"> Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. https://answers.launchpad.net/ubuntu || | ||<tablestyle="background-color: #eee"> Thank you for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. https://answers.launchpad.net/ubuntu || |
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| ||<tablestyle="background-color: #eee"> Thanks for your comments. We appreciate the difficulties you are facing, but it would appear that the CD image (ISO file) you downloaded could be corrupt. There is an easy way to verify the integrity of the Ubuntu ISO files you download. For more information, please visit https://help.ubuntu.com/community/HowToMD5SUM || | ||<tablestyle="background-color: #eee"> Thank you for your comments. We appreciate the difficulties you are facing, but it would appear that the CD image (ISO file) you downloaded could be corrupt. There is an easy way to verify the integrity of the Ubuntu ISO files you download. For more information, please visit https://help.ubuntu.com/community/HowToMD5SUM || |
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| ||<tablestyle="background-color: #eee"> Thanks for your suggestion. However, the changes you are requesting aren't really a bug and require more discussion, which should be done on an appropriate mailing list or forum. http://www.ubuntu.com/support/community/mailinglists might be a good start for determining which mailing list to use. || | ||<tablestyle="background-color: #eee"> Thank you for your suggestion. However, the changes you are requesting aren't really a bug and require more discussion, which should be done on an appropriate mailing list or forum. http://www.ubuntu.com/support/community/mailinglists might be a good start for determining which mailing list to use. || |
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| ||<tablestyle="background-color: #eee"> Thanks for your comment. Ubuntu gets its translations from the translations portion of Launchpad (http://translations.launchpad.net/ubuntu/), where translation teams work on making Ubuntu more useful in their language. If you want to change a translation in Ubuntu, [http://translations.launchpad.net/ubuntu/ Rosetta] is the right place. || | ||<tablestyle="background-color: #eee"> Thank you for your comment. Ubuntu gets its translations from the translations portion of Launchpad (http://translations.launchpad.net/ubuntu/), where translation teams work on making Ubuntu more useful in their language. If you want to change a translation in Ubuntu, [http://translations.launchpad.net/ubuntu/ Rosetta] is the right place. || |
These standard responses can be used when replying to a bug report if it is ...
Not described well
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.BRBR We have instructions on debugging some types of problems. http://wiki.ubuntu.com/DebuggingProcedures BRBRAt a minimum, we need:BR1. the specific steps or actions you took that caused you to encounter the problem,BR2. the behavior you expected, andBR3. the behavior you actually encountered (in as much detail as possible).BRThanks! |
Missing Steps to Recreate Bug
Thank you for taking the time to report this bug and helping to make Ubuntu better. Also, please answer these questions:BRBR* Is this reproducible?BR* If so, what specific steps should we take to recreate this bug?BRBRThis will greatly aid us in tracking down your problem and resolving this bug. |
Package or domain specific questions
The following packages or type of bugs require the specific debugging information:
Debugging kernel general
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.BRBRPlease include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team: BR1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.BR2. Please run the command "dmesg > dmesg.log" and attach the resulting file "dmesg.log" to this bug report. BR3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.BRBRFor your reference, the full description of procedures for kernel-related bug reports is available at http://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance! |
or
Debugging Sound Problems
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested from the "Reporting Sound Bugs" section of https://help.ubuntu.com/community/DebuggingSoundProblems as separate attachments. |
or
Debugging ACPI
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested at https://wiki.ubuntu.com/DebuggingACPI as separate attachments. |
or
Debugging Removable Devices
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested at https://wiki.ubuntu.com/DebuggingRemovableDevices as separate attachments. |
or
Debugging Hardware Detection
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested at https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments. |
or
Debugging USB Storage
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested at https://help.ubuntu.com/community/DebuggingUSBStorage as separate attachments. |
or
Debugging XAutoconfiguration
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested at https://help.ubuntu.com/community/DebuggingXAutoconfiguration as separate attachments. |
or
Debugging Live CD Installation
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.BRBRPlease include the information requested at https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments. |
Incomplete bugs without a response from submitter
In the event that a bug has been in the "Incomplete" state for more than more 4 weeks, meaning it has not received a response to a request for more information, the bug status should be changed to "Invalid" with a comment similar to:
We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future. |
Bugs without a package
Sometimes bug will be reported just using the "Ubuntu" package. This is not the best place for the bug though and we should encourage bug reporters to report the bug against the correct package by pointing them at some documentation. Keep in mind PKGNAME is a variable.
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in PKGNAME. |
Missing a crash report
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is missing. Could you please upload (as an attachment) the crash report that you received? It will be found in '/var/crash/'. This will allow us to better troubleshoot your bug. Thanks in advance. |
A duplicate
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug NUMBER and is being marked as such. Please look at the other bug report to see if there is any information missing that you can add or to see if there is a work around. Feel free to continue to report any other bugs you may find. |
About an obsolete version of the software for reporter's release
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. |
Missing a back trace
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem. |
Need valgrind log
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a valgrind log following the instructions at https://wiki.ubuntu.com/Valgrind and attach the file to the bug report. This will greatly help us in tracking down your problem. |
A bug that should be handled upstream
Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: |
Compiz related bugs
Compiz is now included in main for Gutsy. However, some users may be using packages from other repositories. So the first step will be to find out which package version they have installed. In the event that it is not from the Ubuntu repository the bug should be set to Invalid.
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, this compiz package is not from the official Ubuntu repositories, and as such is not supported here. Please report this bug upstream at https://bugs.freedesktop.org/enter_bug.cgi?product=xorg . Thanks! |
Packages not provided by Ubuntu
Occasionally, bug reporters will report a bug about a version of a package not provided by Ubuntu or less often about software not provided by Ubuntu. In which case we can not help them and the bug should be set to Invalid.
Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks! BRBRIf you are interested in learning more about software repositories and Ubuntu the following pages should be informative:BRBR1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositoriesBR2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories |
Fixed in Development release while still existing in a previous release
The bug's state should become Fix Released and if the package can be backported:
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - the Gutsy Gibbon.BRBR If you need a fix for the bug in previous versions of Ubuntu, please follow the instructions for "How to request new packages" at https://help.ubuntu.com/community/UbuntuBackports#request-new-packages |
The bug's state should become Fix Released and if the package can not be backported:
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - the Gutsy Gibbon. It won't be fixed in previous versions of Ubuntu because the bug doesn't fit requirements for backporting. See https://help.ubuntu.com/community/UbuntuBackports for more information. |
Reported by someone not respecting the Code of Conduct
Thank you for your bug report. To maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind. |
A support request
Determining whether a bug report is actually a support request can be quite challenging but when it is mark the bug as Invalid.
Thank you for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. https://answers.launchpad.net/ubuntu |
Suspected bad ISO download
This response may be necessary when someone is having issues with the Live CD or installer.
Thank you for your comments. We appreciate the difficulties you are facing, but it would appear that the CD image (ISO file) you downloaded could be corrupt. There is an easy way to verify the integrity of the Ubuntu ISO files you download. For more information, please visit https://help.ubuntu.com/community/HowToMD5SUM |
A suggestion for changing defaults
Thank you for your suggestion. However, the changes you are requesting aren't really a bug and require more discussion, which should be done on an appropriate mailing list or forum. http://www.ubuntu.com/support/community/mailinglists might be a good start for determining which mailing list to use. |
About an incorrect translation
Thank you for your comment. Ubuntu gets its translations from the translations portion of Launchpad (http://translations.launchpad.net/ubuntu/), where translation teams work on making Ubuntu more useful in their language. If you want to change a translation in Ubuntu, [http://translations.launchpad.net/ubuntu/ Rosetta] is the right place. |
Firefox
Thank you for the bug report. Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload (as an attachment) the crash report from /var/crash/.BRBRAlso, please answer these questions:BRIs this crash reproducible? If so, which are the steps that lead to it?BRWhich flash package do you have installed?BRWhich Java package do you have installed?BRWhich firefox extensions do you have installed?BRBRThis will greatly aid us in tracking down your problem. |
Links
Other projects have standard responses as well:
Back to ["HelpingWithBugs"].BRBR [:CategoryBugSquad]
Bugs/Responses (last edited 2025-09-18 13:12:42 by sally-makin)