Examples

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{{{ * Bug number, Link {{{
 * Bug number, Link
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If you need ideas on customizing a "canned" message, please refer to ["Bugs/CommonTasks"] for tasks that are common to bug processing, triaging and submitting. If you need ideas on customizing a "canned" message, please refer to [[Bugs/CommonTasks]] for tasks that are common to bug processing, triaging and submitting.
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 * 49175, [https://bugs.launchpad.net/distros/ubuntu/+source/ubiquity/+bug/49175 dapper install freeze at "loading kernel"]
  * The end-user's bug report was very superficial and didn't include the necessary information. The bug was rejected with a "canned" message due to lack of information. It also seemed to be more of a support request than a bug. I suspected that the problem was caused by a bad ISO download or an improper burn, which would fall under tech support rather than debugging. As such a combination of canned responses from ["Bugs/Responses"] was used (needs info and tech support).		  * 49175, [[https://bugs.launchpad.net/distros/ubuntu/+source/ubiquity/+bug/49175|dapper install freeze at "loading kernel"]]
  * The end-user's bug report was very superficial and didn't include the necessary information. The bug was rejected with a "canned" message due to lack of information. It also seemed to be more of a support request than a bug. I suspected that the problem was caused by a bad ISO download or an improper burn, which would fall under tech support rather than debugging. As such a combination of canned responses from [[Bugs/Responses]] was used (needs info and tech support).
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 * 77591, [https://launchpad.net/distros/ubuntu/+bug/77591 Grettings new year]  * 77591, [[https://launchpad.net/distros/ubuntu/+bug/77591|Grettings new year]]
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Back to '''["HelpingWithBugs"]'''.[[BR]][[BR]]
[:CategoryBugSquad]		 Back to '''[[HelpingWithBugs]]'''.<<BR>><<BR>>
[[CategoryBugSquad]]

This page lists examples of bugs where the assignee and the bug triage team did a good job of clarifying the problem and identifying the actual bug.

If you see a nice example of good bug work, be sure to list it here.

Template

When listing sample bugs, please try to adhere to the following template: 

 * Bug number, Link
  * brief outline, of how the bug was processed
  * remarkable aspects

If you need ideas on customizing a "canned" message, please refer to Bugs/CommonTasks for tasks that are common to bug processing, triaging and submitting.

Bug Listing

  • 49175, dapper install freeze at "loading kernel"

    • The end-user's bug report was very superficial and didn't include the necessary information. The bug was rejected with a "canned" message due to lack of information. It also seemed to be more of a support request than a bug. I suspected that the problem was caused by a bad ISO download or an improper burn, which would fall under tech support rather than debugging. As such a combination of canned responses from Bugs/Responses was used (needs info and tech support).

    • The "canned" response wasn't just copy-pasted; I always modify them and try to make them more useful and applicable to the issue at hand.

  • 77591, Grettings new year

    • The bug report was a feature request and not a very detailed at that. As such a standard "canned" response (slightly modified) was used.
    • The "canned" response wasn't just copy-pasted; I always modify them and try to make them more useful and applicable to the issue at hand.

Back to HelpingWithBugs.

CategoryBugSquad

Bugs/Examples (last edited 2008-08-06 17:00:54 by localhost)