Examples

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 * 49175, [https://bugs.launchpad.net/distros/ubuntu/+source/ubiquity/+bug/49175 dapper install freeze at "loading kernel"]
  * The end-user's bug report was very superficial and didn't include the necessary information. The bug was rejected with a "canned" message.
  * Due to lack of information, the bug also seemed to be more of a support request than a bug. I suspected that the problem was caused by a bad ISO download or an improper burn, which would fall under tech support rather than debugging. As such a combination of canned responses from Bugs/Responses was used (needs info and tech support).

This page lists examples of bugs where the assignee and the bug triage team did a good job of clarifying the problem and identifying the actual bug.

If you see a nice example of good bug work, be sure to list it here.

Bugs

  • Bug number, Link
    • brief outline, of how the bug was processed
    • remarkable aspects
    • refer to ["Bugs/CommonTasks"] for tasks that are common

  • 49175, [https://bugs.launchpad.net/distros/ubuntu/+source/ubiquity/+bug/49175 dapper install freeze at "loading kernel"]

    • The end-user's bug report was very superficial and didn't include the necessary information. The bug was rejected with a "canned" message.
    • Due to lack of information, the bug also seemed to be more of a support request than a bug. I suspected that the problem was caused by a bad ISO download or an improper burn, which would fall under tech support rather than debugging. As such a combination of canned responses from Bugs/Responses was used (needs info and tech support).

Back to ["HelpingWithBugs"].BRBR [:CategoryBugSquad]

Bugs/Examples (last edited 2008-08-06 17:00:54 by localhost)