KnowledgeBase
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| = BugSquad Knowledgebase = [[Include(BugSquad/Header)]] |
<<Include(BugSquad/Header)>> |
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| ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">'''Contents'''[[BR]][[TableOfContents]]|| | ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;"><<TableOfContents>>|| |
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| [[BugSquad/KnowledgeBase/Classes/Triaging | Triaging Class]] - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio [[MeetingLogs/openweekhardy/ReportBugs2|Reporting Bugs Class]] - Class given at Ubuntu Open Week in May of 2008 by BrianMurray [[Bugs/HowToTriage|How to Triage]] - General summary of how to properly triage bug reports [[Bugs/BestPractices|Best Practices]] - Useful Do's and Don't's for bug reporting [[Bugs/Improving|Improving a Report]] - How to improve a bug report - an essential part of triaging [[Bugs/Patches]] - What are patches and what to do with them. [[Bugs/FindRightPackage|Find the right Package]] - How to assign the right package to a bug [[Bugs/Status|Managing Status]] - When Ubuntu uses which bug status and what they mean to us [[Bugs/Importance|Managing Importance]] - The criteria for setting a bug's importance and definitions [[Bugs/Description|Improving the Bug Description]] - Ways to communicate useful information in the bug description [[Bugs/Assignment|Assigning Bugs]] - When to assign bug reports to individuals or teams [[Bugs/MarkingDuplicate|Marking a Duplicate]] - How and when to mark a bug as a duplicate of another [[Bugs/Watches|Bug Watches]] - How to set up Launchpad to monitor bug reports in other bug tracking systems. [[Bugs/ConvertToQuestion|Converting to a Question]] - How to convert a bug report to a support question. [[DebuggingProcedures|Debugging Procedures]] - Common procedures for debugging types of problems or packages [[Bugs/ApportRetraces|Apport Retraces]] - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory) |
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| * [https://help.launchpad.net/UsingMaloneEmail Malone E-mail] - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs * BugHelper - bughelper is a tool to help triage bugs and share knowledge about types of bugs |
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| = Bug Queries = | [[Bugs/Responses|Standard Replies]] - A collection of frequently used replies to bug reports setup for easy copy and pasting [[Bugs/Checklist|Checklist]] - A checklist of common actions to perform for bug reports [[Bugs/HowToTriage/Charts|Bug Status Charts]] - Find out what the Bug Workflow looks like [[Bugs/Tags|Bug Tags]] - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list [[DeveloperResponsibilities|Developer Responsibilities]] - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here! [[https://help.launchpad.net/UsingMaloneEmail|Modifying bugs via e-mail]] - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs [[http://launchpad.net/launchpad-gm-scripts|Greasemonkey scripts for Launchpad]] - A project that collects Greasemonkey scripts that Launchpad users find useful [[Bugs/HowToFilter|Filtering bug mail]] - Example procmail rules for filtering any bug e-mail you get BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then sharing those clues with other triagers [[http://isv-image.ubuntu.com/vmware/|VMware Images]] - Images available for recreating some bugs - username and password are ubuntu [[http://people.ubuntu.com/~bryce/Plots/|Ubuntu bug graph]] - pretty pictures showing the quantity of bugs reported about Ubuntu * [[http://people.ubuntu.com/~brian/testing_graphs/|List of all graphs]] - Packages with 100+ bugs are currently being graphed * [[http://people.ubuntu.com/~brian/complete-graphs/|List of complete graphs]] - These graphs are more complete as they capture each possible bug status or importance [[http://people.ubuntu.com/~brian/reports/|Bug query reports]] - Bug queries using the bughelper suite that are run daily. Reports run include: * bugs with [[ http://qa.ubuntu.com/reports/package/gt2dupes/ | more than 2 duplicates ]] * bugs with [[http://people.ubuntu.com/~brian/reports/gt5comments|more than 5 comments]] * bugs with [[ http://qa.ubuntu.com/reports/package/gt5subscribers |more than 5 subscribers ]] * bugs with [[ http://qa.ubuntu.com/reports/launchpad-database/bugs-with-most-duplicates.html | the most duplicates ]] * oldest [[ http://qa.ubuntu.com/reports/launchpad-database/oldest-new-ubuntu-bug-tasks.html | New bug reports]] * oldest [[ http://qa.ubuntu.com/reports/launchpad-database/oldest-incomplete-ubuntu-bug-tasks.html | Incomplete bug reports]] * oldest [[ http://qa.ubuntu.com/reports/launchpad-database/oldest-confirmed-ubuntu-bug-tasks.html | Confirmed bug reports]] * oldest [[ http://qa.ubuntu.com/reports/launchpad-database/oldest-triaged-ubuntu-bug-tasks.html | Triaged bug reports]] * oldest [[ http://qa.ubuntu.com/reports/launchpad-database/oldest-in-progress-ubuntu-bug-tasks.html | In Progress bug reports]] * oldest [[ http://qa.ubuntu.com/reports/launchpad-database/oldest-fix-committed-ubuntu-bug-tasks.html | Fix Committed bug reports]] * bugs [[http://people.ubuntu.com/~brian/reports/recent/|reported in the last week]], per package * [[http://qa.ubuntu.com/reports/bugnumbers/yesterday.html|Yesterday's bugs]] [[http://packages.ubuntu.com/hardy/devscripts|Ubuntu Developer Scripts]] - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu. [[http://packages.ubuntu.com/jaunty/ubuntu-qa-tools|Ubuntu QA Tools]] - The ubuntu-qa-tools package is a collection of useful tools that Ubuntu QA team uses to make their daily work a lot easier. = Launchpad Bug Queries = [[https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=NEW&field.importance%3Alist=UNKNOWN&field.importance%3Alist=UNDECIDED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=&field.tags_combinator=ANY&field.has_no_package.used=&field.has_no_package=on|New and No Package]] - These bugs need triaging and a package [[https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.importance%3Alist=Undecided&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.component%3Alist=1&field.component%3Alist=2&field.has_no_package=|New Bugs]] - These bugs have not been triaged at all [[https://launchpad.net/bugs/bugtrackers/|Bugtrackers in Launchpad]] - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports ---- CategoryBugSquad |
Working with Bugs
Triaging Class - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio
Reporting Bugs Class - Class given at Ubuntu Open Week in May of 2008 by BrianMurray
How to Triage - General summary of how to properly triage bug reports
Best Practices - Useful Do's and Don't's for bug reporting
Improving a Report - How to improve a bug report - an essential part of triaging
Bugs/Patches - What are patches and what to do with them.
Find the right Package - How to assign the right package to a bug
Managing Status - When Ubuntu uses which bug status and what they mean to us
Managing Importance - The criteria for setting a bug's importance and definitions
Improving the Bug Description - Ways to communicate useful information in the bug description
Assigning Bugs - When to assign bug reports to individuals or teams
Marking a Duplicate - How and when to mark a bug as a duplicate of another
Bug Watches - How to set up Launchpad to monitor bug reports in other bug tracking systems.
Converting to a Question - How to convert a bug report to a support question.
Debugging Procedures - Common procedures for debugging types of problems or packages
Apport Retraces - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory)
Bug Tools
Standard Replies - A collection of frequently used replies to bug reports setup for easy copy and pasting
Checklist - A checklist of common actions to perform for bug reports
Bug Status Charts - Find out what the Bug Workflow looks like
Bug Tags - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list
Developer Responsibilities - Are you trying to find a developer familiar with a particular package or subsystem? Find out how here!
Modifying bugs via e-mail - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs
Greasemonkey scripts for Launchpad - A project that collects Greasemonkey scripts that Launchpad users find useful
Filtering bug mail - Example procmail rules for filtering any bug e-mail you get
BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then sharing those clues with other triagers
VMware Images - Images available for recreating some bugs - username and password are ubuntu
Ubuntu bug graph - pretty pictures showing the quantity of bugs reported about Ubuntu
List of all graphs - Packages with 100+ bugs are currently being graphed
List of complete graphs - These graphs are more complete as they capture each possible bug status or importance
Bug query reports - Bug queries using the bughelper suite that are run daily. Reports run include:
bugs with more than 2 duplicates
bugs with more than 5 comments
bugs with more than 5 subscribers
bugs with the most duplicates
oldest New bug reports
oldest Incomplete bug reports
oldest Confirmed bug reports
oldest Triaged bug reports
oldest In Progress bug reports
oldest Fix Committed bug reports
bugs reported in the last week, per package
Ubuntu Developer Scripts - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu.
Ubuntu QA Tools - The ubuntu-qa-tools package is a collection of useful tools that Ubuntu QA team uses to make their daily work a lot easier.
Launchpad Bug Queries
New and No Package - These bugs need triaging and a package
New Bugs - These bugs have not been triaged at all
Bugtrackers in Launchpad - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports
BugSquad/KnowledgeBase (last edited 2020-12-19 16:15:33 by koen-beek)