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= Working with Bugs =

[[MeetingLogs/openweekhardy/TriageBugs2|Triaging Class]] - Class given at Ubuntu Open Week in May of 2008 by PedroVillavicencio

[[MeetingLogs/openweekhardy/ReportBugs2|Reporting Bugs Class]] - Class given at Ubuntu Open Week in May of 2008 by BrianMurray

[[Bugs/HowToTriage|How to Triage]] - General summary of how to properly triage bug reports

[[Bugs/BestPractices|Best Practices]] - Useful Do's and Don't's for bug reporting

[[Bugs/Improving|Improving a Report]] - How to improve a bug report - an essential part of triaging

[[Bugs/FindRightPackage|Find the right Package]] - How to assign the right package to a bug

[[Bugs/Status|Managing Status]] - When Ubuntu uses which bug status and what they mean to us 

[[Bugs/Importance|Managing Importance]] - The criteria for setting a bug's importance and definitions

[[Bugs/Description|Improving the Bug Description]] - Ways to communicate useful information in the bug description

[[Bugs/Assignment|Assigning Bugs]] - When to assign bug reports to individuals or teams

[[Bugs/MarkingDuplicate|Marking a Duplicate]] - How and when to mark a bug as a duplicate of another

[[Bugs/Watches|Bug Watches]] - How to set up Launchpad to monitor bug reports in other bug tracking systems.

[[Bugs/ConvertToQuestion|Converting to a Question]] - How to convert a bug report to a support question.

[[DebuggingProcedures|Debugging Procedures]] - Common procedures for debugging types of problems or packages

[[Bugs/ApportRetraces|Apport Retraces]] - How to understand and use Apport retraces (based on a MOTU/School class by EmmetHikory)

= Bug Tools =

[[Bugs/Responses|Standard Replies]] - A collection of frequently used replies to bug reports setup for easy copy and pasting

[[Bugs/Checklist|Checklist]] - A checklist of common actions to perform for bug reports

[[Bugs/HowToTriage/Charts|Bug Status Charts]] - Find out what the Bug Workflow looks like

[[Bugs/Tags|Bug Tags]] - In Launchpad it is possible to add "tags" or keywords to a bug report - this is Ubuntu's standardized list

[[DeveloperResponsibilities|Developer Responsibilities]] - Are you trying to find a developer familiar with a particular package or subsystem?  Find out how here!

[[https://help.launchpad.net/UsingMaloneEmail|Modifying bugs via e-mail]] - Malone, Ubuntu's bug tracker, has an e-mail interface for working with bugs

[[http://launchpad.net/launchpad-gm-scripts|Greasemonkey scripts for Launchpad]] - A project that collects Greasemonkey scripts that Launchpad users find useful

[[Bugs/HowToFilter|Filtering bug mail]] - Example procmail rules for filtering any bug e-mail you get

BugHelper - bughelper is a tool to help us triage bugs by parsing reports for clues about the type of bug and then sharing those clues with other triagers

[[http://isv-image.ubuntu.com/vmware/|VMware Images]] - Images available for recreating some bugs - username and password are ubuntu

[[http://people.ubuntu.com/~bryce/Plots/|Ubuntu bug graph]] - pretty pictures showing the quantity of bugs reported about Ubuntu
 * [[http://people.ubuntu.com/~brian/testing_graphs/|List of all graphs]] - Packages with 100+ bugs are currently being graphed
 * [[http://people.ubuntu.com/~brian/complete-graphs/|List of complete graphs]] - These graphs are more complete as they capture each possible bug status or importance

[[http://people.ubuntu.com/~brian/reports/|Bug query reports]] - Bug queries using the bughelper suite that are run daily.  Reports run include:
 * bugs with [[http://people.ubuntu.com/~brian/reports/gt2dups|more than 2 duplicates]]
 * bugs with [[http://people.ubuntu.com/~brian/reports/gt5comments|more than 5 comments]]
 * bugs with [[http://people.ubuntu.com/~brian/reports/gt5subscribers|more than 5 subscribers]]
 * bugs with [[http://people.ubuntu.com/~brian/reports/database/bugs-with-most-duplicates.html|the most duplicates]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-new-ubuntu-bugs.html|New bug reports]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-confirmed-ubuntu-bugs.html|Confirmed bug reports]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-inprogress-ubuntu-bugs.html|In Progress bug reports]]
 * oldest [[http://people.ubuntu.com/~brian/reports/database/oldest-fixcommitted-ubuntu-bugs.html|Fix Committed bug reports]]
 * bugs [[http://people.ubuntu.com/~brian/reports/recent/|reported in the last week]], per package.

[[http://packages.ubuntu.com/hardy/devscripts|Ubuntu Developer Scripts]] - The devscripts package includes a lot of useful tools including rmadison which tells you the current package version for every supported release of Ubuntu.

= Launchpad Bug Queries =

[[https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=NEW&field.importance%3Alist=UNKNOWN&field.importance%3Alist=UNDECIDED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=&field.tags_combinator=ANY&field.has_no_package.used=&field.has_no_package=on|New and No Package]] - These bugs need triaging and a package

[[https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.importance%3Alist=Undecided&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.component%3Alist=1&field.component%3Alist=2&field.has_no_package=|New Bugs]] - These bugs have not been triaged at all

[[https://launchpad.net/bugs/bugtrackers/|Bugtrackers in Launchpad]] - Useful for finding lists of links between bugs reported in Launchpad and upstream bug reports
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CategoryBugSquad
